Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use OneNoughtOne.
Last updated: December 16, 2024
1Introduction
At OneNoughtOne, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully to understand our practices regarding your personal data.
By using our Services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Services.
2Information We Collect
We collect several types of information from and about users:
Information You Provide:
- Account information (name, email address, password)
- Profile information (display name, avatar, bio)
- Payment information (processed securely through our payment providers)
- User-generated content (code solutions, notes, comments)
- Communications with us (support requests, feedback)
Information Collected Automatically:
- Usage data (pages visited, features used, time spent)
- Device information (browser type, operating system, device identifiers)
- Log data (IP address, access times, referring URLs)
- Learning progress and performance data
3How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you updates, security alerts, and support messages
- Personalize your learning experience and recommend content
- Track your progress and provide performance insights
- Analyze usage patterns to improve our platform
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
5Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6Your Rights & Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restrict Processing: Request limitation of processing
To exercise these rights, please contact us at privacy@onenoughtone.com. We will respond to your request within 30 days.
7Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information as required by law or for legitimate business purposes, such as:
- Resolving disputes and enforcing our agreements
- Complying with legal obligations
- Maintaining security and preventing fraud
When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
8International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer your data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities, to protect your information.
9Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information.
10Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Services after any modifications indicates your acceptance of the updated policy.
11Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@onenoughtone.com
- Website: onenoughtone.com/contact